Building Enterprise Transformation Through an Integrated Change Management Office
Project Background
A major oil and gas enterprise emerged from the merger of two distinct organizations through a joint venture arrangement. The company faced three critical transformation imperatives: organizational integration, parent company divestiture, and comprehensive business transformation—all aimed at establishing an innovative, high-value energy business.
Afiniti partnered with this newly-formed organization as their change enablement partner, working to strengthen the internal program infrastructure, develop organizational change capabilities, and facilitate the cultural and operational alignment of the two legacy entities: harmonizing their corporate cultures, operational methodologies, and governance structures.
Our Approach
- We established a Program & Change Management Office (PCMO) to centralize program coordination, embed change management practices, and optimize project delivery conditions across the enterprise.
- We defined the new planning and governance standard along with integrated reporting mechanisms that fed into an enterprise-wide integration dashboard for comprehensive visibility.
- We brought to life the program’s narrative and built a comprehensive Key Message Framework, stakeholder engagement materials, and revitalized corporate values to guide the cultural evolution.
- We orchestrated and facilitated a two-day executive leadership summit, securing stakeholder commitment to the transformation vision and initiating collaborative discussions on business transformation strategies.
- We developed a change champion network framework to amplify program communications, institutionalize new operational approaches, and cultivate behaviors aligned with the updated corporate values.
- To bridge the cultural divide between organizations, we executed a dynamic values communication initiative, leveraging multiple creative channels and media platforms to engage and motivate employees.
- As part of our comprehensive values communication strategy, we conducted site visits across 6 locations, implementing inter-office values competitions and lunch-and-learn sessions featuring thought-provoking presentations from industry experts.
The Impact We Delivered
- We delivered structured frameworks and processes to support enterprise program management – ensuring people-centered organizational change considerations remained central to all initiatives.
- Single-source reporting delivered organization-wide transparency regarding progress, status, and risk management – 9 functional workstreams contributed to this unified dashboard that became the foundation for executive steering committee decisions.
- The PCMO collaborated with over 100 initiatives to implement governance protocols, integrate planning information, and establish baseline delivery timelines.
- We facilitated the development of the new executive leadership coalition during the leadership summit—launching the comprehensive transformation journey.
- We strengthened engagement and secured organizational commitment to the refreshed corporate values framework.
The integrated change management office approach transformed potential merger complexities into a cohesive transformation engine, enabling this joint venture to successfully navigate organizational integration while building the cultural foundation and operational excellence needed for their ambitious business innovation goals.
