Business Change Case Studies

Behind the Scenes of Successful Change

Over the last two decades, we’ve helped clients across a wide range of industries, functions, and transformation types to successfully implement their change programs and achieve their desired business outcomes.

Explore our extensive case study library to go behind the scenes of successful change and discover exactly how Afiniti can support you to deliver your transformation.

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SAP SuccessFactors Implementation Partner: Driving Global HR Transformation
Recognized at the IoIC Awards 2025 for Best Engagement Programme Recognized at the IoIC Awards 2025 with an Award of…
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Data Operating Model: Driving Clarity and Transformation
A global healthcare leader reached a turning point: their existing data environment no longer matched the scale of their ambition…
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Mastering Complex Teamcentre Implementation Across Multiple Business Units
Our energy sector client launched a comprehensive digital transformation initiative, rolling out Siemens Teamcentre to create a unified collaborative platform…
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Supply Chain Ecosystem Integration in Consumer Health
A consumer health business is a complex and nuanced landscape of roles, systems, and operational practices working together to meet…
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Revolutionizing Operations and Processes Through Global Digitalization
The energy sector is experiencing a breakthrough digital metamorphosis, and our client is decisively positioning itself as an innovation leader.…
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AI in Life Sciences: A Disruptive Approach to Content Generation
Until now, the content development process within Life Sciences has been characterized by repetitive manual tasks​, multiple resource needs​, long…
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Unified Success: Transforming Business Operations Through Strategic SAP Implementation
Following a strategic acquisition of our global communications client, leadership embarked on an ambitious digital transformation journey centered around a…
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Transforming Pharmaceutical Innovation Through Strategic Enterprise Data Management
Across the pharmaceutical landscape, accelerating drug development timelines while controlling costs represents a critical business imperative. For forward-thinking organizations, enterprise…
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Articulating Strategic Value Through Compelling Narratives
Patient safety stands as the cornerstone of our life sciences client’s purpose. The Patient Drug Safety (PDS) function delivers strategic…
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Transforming Organizations Through Data Fabric: Creating Value Through Connected Intelligence
A leading pharmaceutical company recognized that transforming their approach to data management required more than technical solutions—it demanded a fundamental…
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Crafting a Strategic Value Proposition: Transforming Design into a Core Business Driver
A major pharmaceutical organization faced the strategic imperative of repositioning their Design function from a tactical service provider to a…
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Change Workshop – Uniting Global Leaders to Drive HR Strategy Forward
The Global HR Leadership Team of our energy client had operated in geographic silos for 13 years, with numerous leaders…
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Orchestrating Success: The Strategic Foundation for SAP S/4HANA Transformation
A leading energy enterprise embarked on a transformative ERP modernization initiative, migrating from SAP ECC to SAP S/4HANA through a…
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Delivering People-First Impact Through Systems Thinking
The Group HR leadership within our rail infrastructure client oversees talent attraction and development for a safety-focused, high-performance workforce exceeding…
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Pharma Consulting to Transform the Future of Healthcare
A global life sciences client had declared ambitious objectives to not only maintain industry leadership, but to fundamentally transform the…
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ERP Implementation Partner for Major Enterprise Dynamics Rollout
A leading national housing enterprise had embarked on the most comprehensive Microsoft Dynamics deployment across Europe. This enterprise-wide ERP transformation…
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Measuring Success Through Change Adoption Metrics
A leading global consumer health organization faced the challenge of implementing a mission-critical data reporting platform. Afiniti collaborated with this…
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Building a Change Management Culture and New Operating Model for Strategic Growth
As a healthcare workforce solutions provider serving the NHS, our client experienced dramatic and unprecedented expansion during 2020 as a…
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Building the Change Roadmap for Global Transformation
Afiniti partnered as the strategic change advisor for a leading renewable energy provider, facilitating the discovery process essential to architect,…
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Advancing EU Clinical Trials Regulation Implementation Through Organizational Excellence
The European Medicines Agency’s (EMA) EU Clinical Trials Regulation (CTR) became operational across the EU/EEA on January 31st, 2022, designed…
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Building Executive Consensus for Enterprise Digital Transformation Success
Following a 2013 acquisition by a major independent oil and gas exploration corporation, our energy sector client continued semi-autonomous operations…
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Accelerating Technology Adoption Across Complex Organizations   
As part of a comprehensive technology adoption initiative, MyDevice represented a groundbreaking program at our rail infrastructure client that provided…
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Building Readiness to Change Through Leadership Empowerment
To strengthen organizational readiness to change, our client, a major life sciences corporation, launched their inaugural global leadership conferences for…
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Driving Engagement and Enthusiasm Through Innovative Learning Strategy
Our life sciences client was expanding into a new product category and required transformation of their operational model and learning…
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Making Change Adoption Stick – Even Against All Odds!
Our consumer healthcare client was encountering sluggish and limited change adoption rates for two critical platforms – one for reporting…
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Data Center Migration Positioned for Railway Innovation
A data center migration is an exceptionally complex, once-in-a-generation undertaking. Compounding that complexity were dual data centers supporting critical national…
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A Proven, Data-Powered Framework to Strengthen Change Readiness
After a leading American research-based biopharmaceutical company consolidated their Regulatory, Safety and Quality organizations into a unified Development Organization, they…
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Implementing a New Target Operating Model with an Employee-Focused Approach
One of the fastest-growing technology and logistics corporations required specialized change expertise to enable the transformation of their finance organization,…
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Driving Content Reuse and Automation in Pharma – A People-First Transformation
Our pharmaceutical client operates within an intricate content ecosystem, where content is duplicated throughout the drug development lifecycle. Personnel spend…
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Transforming Mindsets Across a Complex Global Organization to Drive TMF Culture Change
A leading global pharmaceutical corporation needed Afiniti’s expertise to resolve a decade-long operational challenge regarding clinical trial documentation… Clinical trial…
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An Innovative Pharmaceutical Operating Model Change
Our global pharmaceutical client has has committed substantial resources to ensure the governance and standardization that regulatory authorities require from…
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Network Rail Change Management: Delivering Compliance Excellence for Tomorrow’s Operations
Operating in a rigorously regulated environment where transparency is fundamental, Network Rail must demonstrate robust buyer and supplier audit trails…
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Implementing Risk-Based Management to Enhance Compliance and Patience Safety at a Global Pharma Company
When pharmaceutical regulators began advocating for risk-based management in clinical trials, TransCelerate – a cross-industry pharmaceutical body – established comprehensive…
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Accelerating Digital Workplace Transformation Through Comprehensive Internet Adoption Strategy
Network Rail (NR) was transitioning to an advanced intranet platform, expanding connectivity to mobile platforms and introducing personalized user experiences.…
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Building Enterprise Transformation Through an Integrated Change Management Office
A major oil and gas enterprise emerged from the merger of two distinct organizations through a joint venture arrangement. The…
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Driving Operational Excellence Through Effective Change Management
Directly aligning to the organizational priorities of operational excellence, cost transformation and incidence free, our global oil and gas client…
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Equipping a Leading Global Airline to Sustain Business Change
The cargo division of a leading global airline was on the verge of a transformational, technology-driven change to support future…
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A Paradigm Shift for Clinical Trials – Risk Based Monitoring
Creating and delivering an engaging Learning and Communications strategy to establish global adoption of Risk Based Monitoring. To deliver a…
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Network Rail – Cyber Security Engagement Campaign
Helping Network Rail achieve a shift in behavior, to address one of the railway’s most significant threats. For Network Rail…
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Making Change Meaningful – Increasing the Efficiency of Clinical Trials
Delivering a targeted campaign to a disengaged audience within clinical trials. We worked with a large pharma client to change…
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Transforming a Consumer Healthcare Sales Force to Achieve Differentiation in a Crowded Market
With entrants coming from FMCG and Pharma, the consumer healthcare sector is highly competitive. Suppliers face an ever-present need to…
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Preparing a Business for Agile Delivery
Faced with a fragmented IT landscape and a pressing need for global visibility and analytics, our Global Consumer Healthcare client…
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Driving Adoption in an IT-Enabled Change Program
Our client made a huge investment moving and consolidating business processes and a multitude of systems from on premise technical…
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Winning Hearts and Minds During a Global Change Project
Reed Elsevier (RE) is the world’s leading science, legal and business publisher. When they connected their own employees and businesses…
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Ensuring Successful Project Management
Hiscox is a world leader in high-end, specialist insurance products, underwriting personal and business risks, with offices across 12 countries.…
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